Order and Delivery Information

Any Quotation made by Maiden Wings is not an offer to sell, and no order given in pursuance of any Quotation shall bind the company unless accepted by it. Unless otherwise agreed in writing, all orders are subject to acceptance by Maiden Wings within seven (7) days of receipt by Maiden Wings of the customer's offer.

All pricing in South African Rand's and inclusive of VAT. Please note that pricing and stock availability are subject to change without prior notice. Maiden Wings reserves the right not to sell below its cost.

All orders placed are subject to confirmation and acceptance by Maiden Wings.

Maiden Wings may vary prices in the event of price changes or mistakes made by suppliers on reasonable prior notice to you. If Maiden Wings requests payment for increased prices, you may cancel the order by giving notice to Maiden Wings, which must be received within seven days of the announcement of the increase.

To minimise errors and improve efficiency, orders should be placed using our on-line ordering system whenever possible. 

Price may vary depending upon location due to freight costs and other logistical requirements.

Maiden Wings reserves the rights to adjust freight cost at any time.

2. Delivery/Collection

We do not ship to PO Boxes.

We do not ship to third party addresses unless that address is known and can be verified by Maiden Wings.

The Customer shall at its own expense, arrange collection of products from Maiden Wings at its premises. Alternatively, Maiden Wings in its sole and absolute discretion may arrange physical delivery of products to the Customer at the Customer's business address, such delivery being at the cost of the Customer. The Customer shall be deemed to assume and shall be liable for loss or damage to products from the time they are placed on to the vehicle to transport them from Maiden Wings's premises unless the Customer has insured the item when buying from Maiden Wings.

Customers are responsible to have someone at the delivery address to sign for and accept the delivery. Cost for re-delivery attempts will be passed to the customers if the delivery address is unattended at the time of delivery.

After your order is placed, you will be sent an E-mail acknowledgement which will include your order number.

3. Delivery time

Any date Quoted for delivery is an estimate only, and unless a guarantee shall have been given by Maiden Wings in writing providing for liquidated damages for failure to deliver by the Quoted date, Maiden Wings shall not be liable to the Customer for any loss or damage howsoever arising for failure to deliver on or before the Quoted date. The Customer shall accept and pay for Products, not withstanding any failure by Maiden Wings to deliver by the Quoted date.

Goods specially ordered in, must be fully paid for prior to delivery & cannot be returned or exchanged without express approval from Maiden Wings in writing. The latter case would still attract the normal restocking fee.